Privacy Policy

At Shapetix (https://shapetix.com), we are committed to protecting your personal data and ensuring full transparency in how we collect, use, and secure information under UK GDPR regulations.

1. Information We Collect

We collect personal, health, and technical data necessary to deliver personalised fitness coaching services and improve user experience.

Personal details such as name, email, phone, and billing information
Health data including weight, height, age, goals, and progress tracking
Technical data such as device type, IP address, browser, and usage activity

Health data is processed strictly for personalised coaching and never shared outside service delivery without consent.

2. How We Use Your Information

Your data is used to deliver fitness services, manage accounts, process payments, improve platform performance, and meet legal obligations. We do not sell or trade personal data.

3. Legal Basis for Processing

We process your data based on contract necessity, user consent, legitimate business interests, and legal requirements under UK law.

4. Health Data Protection

Health information is treated as sensitive personal data and used exclusively for coaching, nutrition planning, and fitness tracking purposes.

We share data only with trusted payment providers, hosting services, analytics tools, and legal authorities where required.

6. Your Rights

You have the right to access, correct, delete, or restrict your data, withdraw consent, request portability, and file complaints with the ICO.

7. Cookies

We use cookies to enhance functionality, analyse traffic, and improve user experience. You can disable cookies at any time.

8. Security

We use industry-standard security measures to protect your data, although no online system is completely secure.

9. Contact

Website: https://shapetix.com
Email: support@shapetix.com
Phone: +44 7782 281314

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